Return and Refund Policy

By accessing or using Superior Post and Brace's website (the “Site”), you agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.

Superior Post and Brace provides PVC architectural products and related services (“Products”). We strive to keep product descriptions and availability up to date, but reserve the right to modify or discontinue any product without notice.

By placing an order, you agree that:

• You are responsible for ensuring the accuracy of your order details.
• All prices are listed in USD and are subject to change without notice.
• We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

Shipping costs are calculated based on destination and are displayed at checkout. We aim to process and ship orders promptly but do not guarantee specific delivery dates. Superior Post and Brace is not responsible for delays caused by shipping carriers or customs for international orders.

For information on returns and exchanges, please refer to our Return Policy on the Site. We accept returns and exchanges for items that are damaged or incorrect in size, provided that return procedures are followed.

Users agree to use the Site for lawful purposes only. You are prohibited from:

• Attempting to gain unauthorized access to the Site or our servers.
• Uploading harmful code, viruses, or similar disruptive material.
• Using the Site to impersonate another person or entity or to engage in any fraudulent activity.

All content on the Site, including text, images, logos, and designs, is owned by or licensed to Superior Post and Brace and is protected by copyright, trademark, and other intellectual property laws. Users may not copy, modify, or distribute any content without express permission.

Superior Post and Brace is not liable for any damages resulting from the use of the Site or from any Products purchased, including but not limited to direct, indirect, incidental, or consequential damages. This limitation applies to the fullest extent permitted by applicable law.

All Products are provided “as-is” and “as available.” Superior Post and Brace disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Certain state laws may not allow limitations on implied warranties, so these limitations may not apply to you.

You agree to indemnify and hold harmless Superior Post and Brace and its affiliates, employees, and agents from any claim or demand made by any third party due to or arising from your breach of these Terms, your use of the Site, or your violation of any law or the rights of a third party.

These Terms and any disputes related to the Site or Products will be governed by and construed in accordance with the laws of the state of Tennessee, without regard to its conflict of law principles.

Superior Post and Brace reserves the right to modify these Terms at any time. Changes will be posted on the Site, and continued use of the Site signifies acceptance of the modified Terms.

If you have any questions or concerns regarding these Terms, please contact us at:

• Email: sales@superiorpb.com